Smarter Energy for a Sustainable Future

What is Eco light up?

Auditing and Compliance

In order to ensure regulatory compliance and improve the program's ability to provide cost-saving benefits to Victorian consumers, Eco Light Up, an Approved Provider of the Victorian Energy Upgrade (VEU) program, uses certain auditing techniques in accordance with the Essential Services Commission. The dedication of Eco Light Up to auditing:

Quality Service Assurance

As part of our dedication to providing outstanding service, Eco Light Up considers assurance audits to be essential. We reaffirm our commitment to openness, dependability, and customer satisfaction by participating in these audits.

Improving Program Integrity

By confirming that Approved Providers, such as Eco Light Up, follow strict rules, these audits increase the VEU program's legitimacy. This dedication not only safeguards the interests of consumers but also increases confidence in the program's results.

Clear and open requirements

We undertake real time audits while Installers are at site. Ensuring all VEU requirements and detail pertaining to the Activity Scope is compliant. Eco Light Up sees every audit an opportunity to showcase it's dedication to operational excellence and customer focused values.